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Fellow Products
Orders & Shipping
Orders & Shipping
Order modification and shipping
Personalization
Terms and Conditions
Content Guidelines
Do personalized products have the same warranty as Fellow's other products?
What if I'm having trouble creating the design I want on the website?
How long will it take for my personalized product to ship?
How will I know if my personalized product design has been approved?
About Shipping
When will my order ship?
Should I sign up for UPS My Choice?
How much does shipping cost?
How do I track my order once it has shipped?
When will I receive my order?
Where does Fellow ship products to?
Order Modifications
Can I cancel or modify my order?
Order FAQ
My Fellow order included coffee, so why isn't it shipping with the rest of my items?
How can I place a tax exempt order?
Can I use multiple Fellow gift cards or discount codes?
Gift Boxing
What methods of payment do you accept?
AfterShip Protection
AfterShip Protection Policy, FAQs, and more!
AfterShip Protection Policy
Is there a time limit for submitting a claim?
I don’t want protection. Can I get a refund?
What if my replacement order is also lost, damaged, or stolen?
Does protection cover shipments that don’t arrive on time?
How long does it take to receive a replacement or refund?