What is personalization?

Fellow's personalization program allows you to add engraving to the drinkware you purchase to make the drinking experience as unique as the person enjoying it. A monogram, an inside joke, or your favorite phrase, our drinkware can convey the message! All within reason, of course. 

Not to mention, personalized drinkware makes a perfect gift as well!

What can be personalized?

All of the single-color Carter Mugs, Rocky Lowball Tumblers, and Ruby Wine Tumblers are eligible for personalization. The only items excluded are those with printed patterns on them, like our artist series mugs. To make things easy and to explore all the options available, head over to the personalization section of our website here. 

How does personalization work?

Personalization can be added to any included drinkware item by selecting the "Personalize it!" option, like in the image below. Please note: Personalization costs an extra $10.00 on top of the price of the drinkware you're purchasing.

Once you click that, you'll be brought to where all the magic happens! From this page, you'll be able to choose the following:

• What your mug says
• What font you'd like
• What size you'd like the text
• Whether or not you'd like the text bolded or italicized

Please note: The text will show up as black, as seen in the photo below, but it's laser etched in the Carter's paint, and will show up silver when it finally arrives. We do not have any color options for personalization, and the text will not show up in black when it arrives. 

While we want you to be as creative as possible, it's important to note that not everything will be allowed to be added to your drinkware. For more on our content guidelines, click here. 

From there, we work our magic and bring your vision to life! Please allow for 7 business days from the time of ordering for the personalization process to be finished and your item(s) to be shipped. 

Need More Help? 

Ask our specially-trained CX assistant by clicking on the chat icon in the bottom right corner of this page. It will help you solve the issue or get you connected with someone from our Customer Experience team.