If you no longer want to purchase AfterShip Protection and your order has not shipped, contact us immediately and we will refund the protection fee. Once an order has been shipped, we cannot process refund requests for AfterShip Protection. Orders that do not include the AfterShip Protection will no longer be covered against loss, damage, or porch piracy.
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Articles in this section
- AfterShip Protection Policy
- Is there a time limit for submitting an AfterShip Protection claim?
- I don’t want protection. Can I get a refund?
- What if my replacement order is also lost, damaged, or stolen?
- Does protection cover shipments that don’t arrive on time?
- How long does it take to receive a replacement or refund for an order with AfterShip Protection?