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Orders & Shipping

How do I redeem my Drops credit?
If you have Drops credit on your account, it will be automatically appli...
How much is shipping for Drops?
All Drops ship directly from the roaster to anywhere in the U.S. for a f...
Can I reorder a past Drop?
Drops are typically roasted in smaller batches and announced every Tuesd...
How do I change my shipping address for Drops orders?
To update your shipping address, just reply “update address” to the Fell...
What shipping carrier do you use for Drops?
All Drops ship directly from the roaster. Typically our roasters use USP...
How Long Will My Drops Order Take to Arrive?
Drops debut on Tuesday, are processed on Wednesday, and typically ship o...
When do I receive my Drops order?
All our coffees are shipped ASAP. Our Tuesday coffee offerings debut tha...
Fellow Drops Order Questions
For common questions, check Fellow Drops' official FAQ. Nearly all the s...
Why is my international Drop coffee so old?!
While a roast date that's 3-4 weeks old can be alarming, there's no need...
Can I cancel or edit my Fellow Drops order?
Orders can only be edited or canceled within 1 hour (60 minutes) of the ...