For common questions, check Fellow Drops' official FAQ. Nearly all the steps required to resolve an order-related issue are self-service and detailed there, https://drops.fellowproducts.com/faq.
For everything else, please connect with us by messaging the CX assistant chat in the bottom right corner of your screen.
Also, you can reply to the Fellow Drops phone number at any time for a list of options, including a link to submit a request right there in your texts.
Articles in this section
- How do I redeem my Drops credit?
- How much is shipping for Drops?
- Can I reorder a past Drop?
- How do I change my shipping address for Drops orders?
- What shipping carrier do you use for Drops?
- How Long Will My Drops Order Take to Arrive?
- When do I receive my Drops order?
- Fellow Drops Order Questions
- Why is my international Drop coffee so old?!
- Can I cancel or edit my Fellow Drops order?