How can we help? How can we help?

Fellow Drops FAQ

Text-to-order coffee, curated by us!

General
How do I cancel my Drops subscription?
How do I contact you for Drops support?
How do I join Fellow Drops?
How do I place a Drops order?
How do I refer a friend to Drops?
How do I refer friends to Drops & earn rewards?
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Tea Drops

Tea Drops

All About Drops Tea

Orders & Shipping
How do I redeem my Drops credit?
How much is shipping for Drops?
Can I reorder a past Drop?
How do I change my shipping address for Drops orders?
What shipping carrier do you use for Drops?
How Long Will My Drops Order Take to Arrive?
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Account Management & Drops Credit

Drops Gift Cards

Fellow Drops Aiden Gift Card Terms and Conditions
Can I use my Drops credits on other products?
Can I schedule the send of the Drops Gift Card(i.e. send the gift card credit on a specific date)?
I lost my Drops gift card, how can I find it?
Will my Drops gift card expire?
Can I send the Drops gift card as a gift? How do I do that?
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