How can we help? How can we help?

General Use

Do I need a heat pad when brewing with Tally?
No! Tally’s weigh pan protects the scale’s load cell from heat so you ca...
How accurate and precise is Tally Precision scale?
Tally Pro is as precise and accurate as you can get! Tally has a readabi...
How do I register my Tally?
In order to register your Fellow electric product, please submit this fo...
How do I use and care for my Tally Pro Precision scale?
Ready to weigh with Tally? Check out our Gear Guide.   Included with the...
How do I use Tally Pro Precision Scale’s Brew Assist™ mode?
With Brew Assist mode you choose your preferred coffee-to-water ratio an...
How long does Tally's battery last and how will I know when to charge?
Tally’s rechargeable battery is designed to last 13 hours of continuous ...
I want to play jumpy on Tally Pro, how do I start the game?
Ready to play jumpy? jumpy is our take on an arcade classic. Follow the ...
Is Tally Pro Precision scale suitable for brewing espresso?
While Tally Pro can be used for weighing out espresso grinds in your por...
What comes in the Tally box and are there any unboxing directions?
Tally Pro arrives with: Tally Pro Precision Scale Safety manual & use g...
What is calibration and how do I calibrate my Tally Pro?
Scale calibration is the process of testing a scale, to ensure the level...
What is Tally Pro Precision scale's max capacity?
Tally Pro’s max capacity is 2,500 g or 5.5 lbs. That means you can use T...
What modes does Tally Pro Precision scale have?
Tally Pro comes with three modes for seamless brewing and weighing: Time...