How can we help? How can we help?

Carter General FAQ

Do you offer replacement parts for Carter?
We do!  If you would like to purchase replacement parts for your Carter ...
How do I remove/install the Carter Lid Gasket?
You might find yourself in a situation where you need to remove or repla...
Is Carter dishwasher safe?
Yes! After completing a thorough round of rigorous quality tests, we can...
Is Carter suitable for hot and cold beverages?
Carter is suitable for both hot and cold beverages, coffee, tea, and eve...
My Carter lid is sealed tight and I can't open it! What do I do?
It's no fun when you can't access your coffee (or other drink of choice,...
There's an unpleasant smell coming from my Carter! How do I get rid of it?
Introduction It's never fun to go to take a sip of your beverage of choi...
What capacity does Carter hold?
Carter Wide is available in 12 and 16-ounce sizes. Carter Move is avail...