Introduction
Updating your Series 1's firmware is a quick and easy process! Check out the steps below to make sure you have the correct application and that your Series 1 is updated properly.
Table of Contents
Download the Correct App
Fellow has two different applications - one for our Pro/Pro Studio Kettles, and one for Series 1 and Aiden. To download the one needed for Series 1, click the link(s) below:
- Download the Fellow - Coffee App from the App Store
- Download the Fellow - Coffee App from the Google Play Store
Connect Your Series 1
During the onboarding process, your Series 1 will display a QR code that will take you to the Fellow - Coffee app and get the process started. Regardless of whether you do that or download it later, the following steps still apply.
Add a New Device
Once you have the app open, click the "+" icon in the top-right corner of the app.
Then, click "Continue" on the next screen.
After this, you'll see a list of eligible devices. Each Fellow product has its own Bluetooth name, and if you're curious about what your Series 1's is, you can find it by going to Settings > Misc > About > Bluetooth Name. Once you find the correct one, select it.
The next screen will give you a list of WiFi networks. Select yours from the list, and submit the correct password. From there, your Series 1 should connect (though it may take a minute or two) and should show up on the Fellow - Coffee App homescreen!
What to Do if You Have Trouble Connecting
If you're having trouble connecting, we recommend walking through the steps in our dedicated troubleshooting article here from start to finish. If you need more help, please make sure to contact us as soon as possible so that we can help!
Need More Help?
Ask our specially-trained CX assistant by clicking on the chat icon in the bottom right corner of this page. It will help you solve the issue or get you connected with someone from our Customer Experience team.
Related to: