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Preorder

Espresso Series 1 Update: We are in mass production!
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Can I Switch My Pre-order to Another Retailer?
While we'd love to help you snag one of our retailer-exclusive colors, w...
Will You Be Offering the Sesame and Woodland Colors for Preorder?
Currently, the Woodland and Sesame options are exclusive to our retail p...
Espresso Series 1 Update #4: Reliability First,
New Timeline, and a $200 Thank-You
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Can I waive the signature requirement for my Espresso Series 1 shipment?
Because of the value of your order, we’re not able to waive the signatur...
When will my Espresso Series 1 Ship?
We’re so excited for you to receive your Espresso Series 1, and we’re pl...
When will I be billed for my Espresso Series 1 order?
All Espresso Series 1 preorders are billed at the time of placing the or...
Can I use a discount code with Espresso Series 1?
At this time, Espresso Series 1 is excluded from any discounts or promot...
What is the return period for my Espresso Series 1 preorder?
Our pre-order return policy allows returns within 30 days from the date ...
How do I cancel my Espresso Series 1 preorder?
It's a bummer, but we understand things happen! If you’d like to cancel ...
How do I change the address for my Espresso Series 1 preorder?
Need your Espresso Series 1 to be delivered to another location? If you’...
When will I receive my Espresso Series 1 preorder Drops credit?
We're excited for you to begin brewing with Espresso Series 1! If you pu...
What’s included with Espresso Series 1?
Great question! Along with the machine itself, you’ll find the following...
What will be Espresso Series 1’s price after the pre-order period?
After the preorder period, the black Espresso Series 1 will be selling f...