At this time we can only process returns and exchanges for products that were purchased directly from our website (www.fellowproducts.com) or at our storefronts in San Francisco and Los Angeles. If the product was purchased from Amazon or another retailer, please reach out to their customer service teams directly.
Please note, for warranty issues outside of the Amazon or retailer return window, please contact us directly using the "Submit Request" link at the top right of this page, attach a copy of your receipt and we'd be happy to help!