We love making Fellow products as accessible as possible, and that includes offering discount codes from time to time. If your promo code is not applying at checkout, the item/s in your cart may be excluded from the offer. Continue reading for an explanation of the most common reasons.
Table of Contents
A Preexisting Discount or Promotion
Fellowproducts.com doesn't allow discounts to be stacked, meaning you can't apply more than one discount code to an order. However, this also includes items that are already discounted as part of a bundle or site-wide sales like Black Friday/Cyber Monday. If the items you're trying to purchase are already discounted, a discount code cannot be applied to the order for a deeper discount.
Exclusions
Each discount code offered by Fellow comes with a set of exclusions as listed in the code's terms and conditions. So, if the code you're trying to use isn't working with a product, it may be that the item is excluded. For a full list of terms and conditions for the discount codes we currently offer, click here.
10% Welcome Codes
Terms & conditions:
Coupon expires within 30 days of receipt. Code must be entered at checkout and cannot be combined with other discounts. Some exclusions apply: not valid for Espresso Series 1, Opus 2, Artist Series, Holiday Carters, kits + bundles, refurbished products, coffee beans, matcha, consumable products, subscriptions, gift cards, gift box + note, personalization fees, shipping and taxes. Limited while supplies last, cannot be used retroactively. For a full list and up-to-date terms and conditions for the discount codes we currently offer, click here.
The Email Doesn't Match
Some of the discount codes we offer are tied to specific emails, like the 10% discount you receive on your first order when subscribing to email & text messages. Other examples include codes created for a specific company that require a company email domain, or codes gifted for being a part of a survey. If you don't use the email tied to the code when you check out, the code will not work.
The Code Expired
Some discount codes, like the 10% discount code for your first order when you subscribe to email & text messages, must be used within a certain timeframe. In that case specifically, it's 30 days from the receipt of the code, and others will vary. A good rule of thumb is to use any discount codes within 30 days of receipt.
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