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Let us know the model/color of your EKG

Which variation of the Clara French Press do you have?

The serial number is 13-20-digits printed on a sticker attached to the bottom of the Grinder base. It should resemble "BGAA...".

The serial number is a 12-digit printed on a sticker attached to the bottom of the Opus

The serial number is a 15-digit printed on a sticker attached to the bottom of both the kettle and base. It should resemble "M056..." or "EEBK..."

The serial number is 12-digits printed on a sticker attached to the bottom of the base.

Please enter your Tally Serial Number

This is a 6 digit code located on the bottom of your Clara

This is a 6-10 digit code located on the bottom of your Carter

Your order number must begin with FP-

Please enter the order number from Amazon

In the event we need to ship you a replacement, please provide us with your shipping address and phone number (for carrier purposes only). Remember to include your postal code and apartment number, if applicable. Please note we don't ship to P.O. Boxes.

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