Let us know the model/color of your EKG
Which variation of the Clara French Press do you have?
The serial number is 10-15 digits printed on a sticker attached to the bottom of the brewer.
Find the firmware version on your Aiden Brewer by going to Settings >> About >> FW Version
The serial number is 10-20 digits printed on a sticker attached to the bottom of the grinder base.
The serial number is a 12-digit printed on a sticker attached to the bottom of the Opus
The serial number is a 15-digit printed on a sticker attached to the bottom of both the kettle and base. It should resemble "M056..." or "EEBK..."
The serial number is 12-digits printed on a sticker attached to the bottom of the base.
Please enter your Tally Serial Number
This is a 6 digit code located on the bottom of your Clara
This is a 6-10 digit code located on the bottom of your Carter
Your order number must begin with FP- . For Wholesale inquiries, please enter the FW or SO order number.
Amazon order numbers consist of numbers only and have the following format: 11X-YYYYYYY-YYYYYYY. You can find your order number on your Amazon account or email confirmation.
In the event we need to ship you a replacement, please provide us with your shipping address and phone number (for carrier purposes only). Remember to include your postal code and apartment number, if applicable. Please note we don't ship to P.O. Boxes.
*For faster resolution, please attach any relevant pictures, documents, or videos. For warranty claims, please attach your proof of purchase below with the retailer\'s name and order date visible.