What if I'm having trouble creating the design I want on the website? November 05, 2021 14:00 Updated If you are having trouble using our online design tool, please get in touch with us using this form. Related articles How will I know if my personalized product design has been approved? Content Guidelines How long will it take for my personalized product to ship? I want to personalize a Fellow product that doesn't currently have a 'personalize' button on the website. What do I do? Terms and Conditions