Please reach out to us using the Submit Request link at the top right of this page and we'd be happy to help. This will direct you to a form that creates a ticket with our customer service team. The more information you provide, the faster and more easily we're able to support you!
If you're writing in about a concern with your product, photos and videos are immensely helpful. Nothing fancy is necessary — even a quick video from your phone will work.
We are always looking for ways to improve communication with our customers. If you see an opportunity for us to better assist you, please let us know.