Please reach out to us using the Submit Request link at the top right of this page and we'd be happy to help. This will direct you to a form that creates a ticket with our customer service team. The more information you provide, the faster and more easily we're able to support you!
If you're writing in about a concern with your product, photos and videos are immensely helpful. Nothing fancy is necessary—even a quick video from your phone will work.
We’re a small but dedicated Customer Experience Team, and at this time, we only provide support via email. We know that having more ways to reach us would be helpful, and we’re actively looking into expanding our support channels in the near future to better assist our customers.
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